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Prestación de servicios - Talento Humano

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Prestación de servicios - Talento Humano

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Quiz sobre la prestación de servicios

Created by

María Fernanda Álvarez Rodríguez
María Fernanda Álvarez Rodríguez
Colombia

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Prestación de servicios - Talento Humano
 

Prestación de servicios - Talento HumanoOnline version

Quiz sobre la prestación de servicios

by María Fernanda Álvarez Rodríguez
1

¿Qué indica la prestación de servicios en una organización?

2

¿Qué elemento es esencial en un contrato de prestación de servicios?

3

¿Quién es responsable de garantizar la calidad en la prestación de servicios?

4

¿Qué sucede si se incumple una prestación de servicios?

5

En la gestión de talento humano, ¿qué rol tiene la prestación de servicios?

6

¿Qué importancia tiene la confidencialidad en la prestación de servicios de HR?

Explicación

La prestación de servicios implica entregar resultados acordados a clientes o usuarios.

El alcance, servicio y plazos definen lo que se prestará.

La responsabilidad se reparte entre la organización que presta el servicio y, a veces, el cliente, según el contrato.

Los contratos suelen incluir cláusulas de remedio o penalidades por incumplimiento.

En HR, puede implicar servicios de terceros para apoyar operaciones y procesos.

La información de empleados es sensible y debe protegerse.

 
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