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Sonrisa Telefonica y Objeciones

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Sonrisa Telefonica y Objeciones

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Played 10 %Accuracy 100 Average time 01:19
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About this activity

Test de la presentación para reforzar items importantes.

Created by

pamela gomez
pamela gomez
Costa Rica

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Sonrisa Telefonica y Objeciones
 

Sonrisa Telefonica y ObjecionesOnline version

Test de la presentación para reforzar items importantes.

by pamela gomez
1

1. ¿Qué es la sonrisa telefónica?

2

¿Qué transmite una sonrisa telefónica al cliente?

3

Según la presentación, la voz es:

4

¿Cuál de las siguientes acciones ayuda a lograr una sonrisa auténtica?

5

¿Qué beneficio genera una sonrisa telefónica?

6

¿Qué es una objeción

7

¿Cuál de las siguientes expresiones es una objeción?

8

¿Cómo debe verse una objeción según la presentación?

9

Un cliente responde: "No me interesa." ¿Cuál sería la mejor respuesta?

 
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