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Ruleta de Atención al Cliente (8 letras)

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Ruleta de Atención al Cliente (8 letras)

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About this activity

Juego rápido de palabras sobre atención

Created by

NATALIA
NATALIA
Spain

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Ruleta de Atención al Cliente (8 letras)
 

Ruleta de Atención al Cliente (8 letras)Online version

Juego rápido de palabras sobre atención

by NATALIA
A
C
E
G
L
O
R
S

Empieza por A

Procedimiento estructurado para resolver la necesidad del cliente con claridad y precisión.

Empieza por C

Transmisión de información usando palabras o gestos para generar confianza entre emisor y receptor.

Empieza por E

Comprender la situación y perspectiva del cliente sin necesariamente darle la razón.

Empieza por G

Señales corporales y expresiones faciales que acompañan el mensaje.

Empieza por L

Conjunto de palabras y forma de hablar adaptadas al cliente.

Empieza por O

Consultar fuentes fiables para saber qué necesita realmente el cliente.

Empieza por R

Anotar la consulta y datos relevantes en el sistema de gestión de clientes.

Empieza por S

Frases de cortesía y protocolo para iniciar la interacción.

 
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