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Desafío ISO 9000/9001

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Desafío ISO 9000/9001

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About this activity

Quiz sobre normas de calidad

Created by

NANCY YURLEY ARDILA RUEDA - ESTUDIANTE
NANCY YURLEY ARDILA RUEDA - ESTUDIANTE
Colombia

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Desafío ISO 9000/9001
 

Desafío ISO 9000/9001Online version

Quiz sobre normas de calidad

by NANCY YURLEY ARDILA RUEDA - ESTUDIANTE
1

¿Qué establece ISO 9001 como objetivo principal?

2

¿Qué norma describe los conceptos y términos básicos de gestión de calidad?

3

¿Qué enfoque promueve ISO 9001 para gestionar procesos?

4

¿Qué componente es clave en un Sistema de Gestión de Calidad (SGC) según ISO 9001?

5

¿Qué principio de ISO 9000 se relaciona con entender y satisfacer necesidades de interesados?

6

¿Qué exige ISO 9001 respecto a la dirección de la organización?

7

¿Qué concepto de ISO 9001 aborda el entender contexto y riesgos?

8

¿Qué debe incluir la información documentada según ISO 9001?

9

¿Qué acción corrige no conformidades según ISO 9001?

Explicación

ISO 9001 se centra en satisfacer al cliente mediante un sistema de gestión de calidad efectivo.

ISO 9000 trata de fundamentos, vocabulario y principios de calidad.

ISO 9001 impulsa la gestión por procesos para lograr coherencia y mejora.

La mejora continua es un pilar del SGC para aumentar eficacia y eficiencia.

Conocer a clientes, proveedores y otros interesados es fundamental.

La alta dirección debe demostrar liderazgo para el SGC.

La norma promueve considerar riesgos y oportunidades para mejorar.

ISO 9001 prioriza la documentación necesaria y su control.

Las acciones correctivas deben eliminar la causa raíz y evitar recurrencias.

 
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