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Estilos de comunicación

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Estilos de comunicación

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About this activity

Pasiva, agresiva y asertiva.

Created by

Ann Cervantes
Ann Cervantes
Panama

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Estilos de comunicación
 

Estilos de comunicaciónOnline version

Pasiva, agresiva y asertiva.

by Ann Cervantes
1

“Bueno, está bien, no importa, él que decida.” ¿qué harías en este momento para equilibrar la participación y favorecer una comunicación asertiva?

2

“¡No me importa lo que él diga, esto se hará como yo digo!¿qué harías en este momento para manejar el estilo agresivo y mantener un ambiente seguro y constructivo?

3

“Necesito que podamos coordinar los horarios de uso del local para que todos tengamos acceso sin conflictos.”Como mediador/a, ¿qué podrías hacer para reforzar y mantener este estilo de comunicación durante el proceso?

Explicación

Preguntar con calma

Intervenir con firmeza.

Reconocer positivamente su forma de expresarse.

 
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