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Org Behavior Quick Quiz week 8-9

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Org Behavior Quick Quiz week 8-9

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Organizational behavior basics

Created by

Franz Lawrence Mendoza
Franz Lawrence Mendoza
Philippines

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Org Behavior Quick Quiz week 8-9
 

Org Behavior Quick Quiz week 8-9Online version

Organizational behavior basics

by Franz Lawrence Mendoza
1

/What is a primary purpose of organizational communication?

2

/Which is a formal communication channel example?

3

/Which barrier most often hinders effective communication?

4

/What describes effective listening?

5

/Which statement best defines organizational conflict?

6

/Which is a positive potential of conflict?

7

/Which type of conflict is typically workplace-related?

8

/Which is a common cause of workplace conflict?

9

/Which is a core step in the negotiation process?

10

/Which best describes the negotiation outcome focus?

Feedback

It coordinates activities and disseminates information to align efforts.

Formal channels include memos and reports, unlike informal talks.

Misunderstandings distort the intended message and block clarity.

Active listening involves attention, clarification, and feedback.

Conflict arises when parties see opposing interests over important matters.

When managed well, conflict can spark creativity and better outcomes.

Common in organizations; between individuals or groups.

Competition for scarce resources or conflicting goals often triggers conflict.

Successful negotiation seeks interests and multiple options.

Effective negotiation aims for solutions that satisfy key parties.

 
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