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Cost of Quality Review Quiz

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Cost of Quality Review Quiz

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CoQ concepts and costs

Created by

Franz Lawrence Mendoza
Franz Lawrence Mendoza
Philippines

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Cost of Quality Review Quiz
 

Cost of Quality Review QuizOnline version

CoQ concepts and costs

by Franz Lawrence Mendoza
1

What is Cost of Quality (CoQ)?

2

The Cost of Quality is mainly the cost of:

3

Total Cost of Quality refers to the combined cost of:

4

Which of the following is part of the Cost of Poor Quality (COPQ)?

5

Internal Failure Cost occurs:

6

Which situation is an example of Internal Failure Cost?

7

External Failure Cost happens when:

8

Which is an example of External Failure Cost?

9

Which of the following belongs to the Cost of Quality (COGQ)?

10

Prevention Cost is intended to:

Feedback

CoQ measures costs to both prevent quality problems and address failures.

It reflects costs to avoid quality issues and the costs of not achieving quality.

COQ sums prevention, appraisal, and all failure-related costs.

COPQ includes costs from internal and external failures.

Internal failures are detected after production but before or after delivery.

Internal waste and rework are classic internal failure costs.

External failures are identified after the product reaches the customer.

Customer complaints reflect defects identified post-delivery.

COGQ components include prevention, appraisal, and internal/external failures.

Prevention aims to stop quality problems before they happen.

 
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