Psychological Conversation Hacks article

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Ольга Руденко

Ukraine

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Psychological Conversation Hacks articleOnline version Answer the questions by Ольга Руденко 1 What should you do if you want to avoid being called on in a group? a Look directly at the person asking the question b Look down at your notes immediately c Break eye contact and look toward another person as the question ends d Raise your hand before the question is finished 2 Why does the article recommend saying “Thank you for apologizing” instead of “It’s okay”? a It makes the apology shorter b It acknowledges the apology without suggesting that the original behavior was acceptable c It makes the other person feel guilty d It avoids having a conversation about what happened 3 3. What is the recommended strategy during an argument? a Prove that the other person is wrong b Change the subject c Find something you agree on before making your main point d Stay silent until the other person gives up 4 What is one suggested way to avoid workplace drama? a Complain about the person with your colleagues b Ignore everyone who complains c Compliment the person who is being criticized d Tell the person directly that they are wrong 5 According to the article, what can help people share more information? a Asking lots of direct questions b Giving them advice immediately c Listening without giving advice or pushing for more information d Interrupting them to show interest 6 What is the purpose of asking questions about numbers or personal information when someone is extremely upset? a To test whether they remember the information b To distract them and help them return to a calmer, more communicative state c To collect information for a report d To make them focus on practical problems instead of emotions 7 What does the article suggest saying to someone who is angry or upset? a “Calm down.” b “You’re overreacting.” c “That’s completely understandable.” d “You need to listen to me.” 8 Why can saying “I need your help” motivate employees? a People are afraid of disappointing their manager b People generally want to feel needed and make a difference c It makes the task sound easier d Employees feel responsible for solving every problem

Psychological Conversation Hacks articleOnline version

Answer the questions

by Ольга Руденко

What should you do if you want to avoid being called on in a group?

Look directly at the person asking the question

Look down at your notes immediately

Break eye contact and look toward another person as the question ends

Raise your hand before the question is finished

Why does the article recommend saying “Thank you for apologizing” instead of “It’s okay”?

It makes the apology shorter

It acknowledges the apology without suggesting that the original behavior was acceptable

It makes the other person feel guilty

It avoids having a conversation about what happened

3. What is the recommended strategy during an argument?

Prove that the other person is wrong

Change the subject

Find something you agree on before making your main point

Stay silent until the other person gives up

What is one suggested way to avoid workplace drama?

Complain about the person with your colleagues

Ignore everyone who complains

Compliment the person who is being criticized

Tell the person directly that they are wrong

According to the article, what can help people share more information?

Asking lots of direct questions

Giving them advice immediately

Listening without giving advice or pushing for more information

Interrupting them to show interest

What is the purpose of asking questions about numbers or personal information when someone is extremely upset?

To test whether they remember the information

To distract them and help them return to a calmer, more communicative state

To collect information for a report

To make them focus on practical problems instead of emotions

What does the article suggest saying to someone who is angry or upset?

“Calm down.”

“You’re overreacting.”

“That’s completely understandable.”

“You need to listen to me.”

Why can saying “I need your help” motivate employees?

People are afraid of disappointing their manager

People generally want to feel needed and make a difference

It makes the task sound easier

Employees feel responsible for solving every problem

You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.

Psychological Conversation Hacks article

Quiz

About this activity

Created by

Download the paper version to play

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Psychological Conversation Hacks articleOnline version

by Ольга Руденко

What should you do if you want to avoid being called on in a group?

Why does the article recommend saying “Thank you for apologizing” instead of “It’s okay”?

3. What is the recommended strategy during an argument?

What is one suggested way to avoid workplace drama?

According to the article, what can help people share more information?

What is the purpose of asking questions about numbers or personal information when someone is extremely upset?

What does the article suggest saying to someone who is angry or upset?

Why can saying “I need your help” motivate employees?