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ATENCION Y RESPUESTA EMPRESARIAL PQRS

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ATENCION Y RESPUESTA EMPRESARIAL PQRS

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RESPONDE ACUERDO CON LO EXPLICADO

Created by

anthonela palencia
anthonela palencia
Colombia

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ATENCION Y RESPUESTA EMPRESARIAL PQRS
 

ATENCION Y RESPUESTA EMPRESARIAL PQRSOnline version

RESPONDE ACUERDO CON LO EXPLICADO

by anthonela palencia
1

¿ Cual es el principal objetivo de Atención y respuesta empresarial?

Escoge una o varias respuestas

2

¿ Que significa PQRS?

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3

¿Cuál es una característica de una buena atención al cliente?

4

¿Qué servicio puede ofrecer la empresa?

5

¿Qué se busca generar en los clientes?

6

Si un cliente presenta una queja, ¿qué se debe hacer primero?

7

¿Por qué es importante una buena comunicación?

8

¿Qué valor es importante en la atención al cliente?

9

¿Qué ayuda a una empresa a conservar a sus clientes?

10

¿Qué representa Atención y Respuesta Empresarial?

 
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