Consumer Rights Act 2015 QuizOnline version Short quiz to test your knowledge on the Consumer Rights Act 2015 by E- Learning 1 Which one of these is the odd one out? a Fit for purpose b As described c Satisfactory quality d Perfect 2 True or false? Digital content isn’t included under The Consumer Rights Act 2015. a True b False 3 Products under 30 days can: a Be refunded if you change your mind. b Be refunded if damaged or faulty. 4 If you have a product which you have had after 30 days but before 6 months what can the retailer first offer? a Repair or Replacement b Refund c Gift Voucher 5 What does the retailer need to prove within the first six months? a That the customer damaged the goods. b That the retailer didn’t sell faulty goods c That the retailer has a repair facility 6 How long does a consumer have to claim for faulty goods? a 4 years b 5 years c 6 years d 7 years 7 If a business supplies a service what rights does the consumer have? Choose one or more answers a The trader will perform the service with reasonable skill b Information given verbally or written is binding where consumer relies on it c If no price agreed beforehand then this has to be a reasonable price d The service must be carried out in a reasonable time 8 If the service is not complied with, what can the customer ask for? a Service to be performed again with no cost b A refund c Price reduction 9 Under what grounds can a consumer challenge unfair contract terms? Choose one or more answers a Unfair b Not Prominent c Misspelled d No Price
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