CBT revision 2-ITS403Online version computer based test by ghazwa moukaddem 1 To maintain a record of your system activity you must keep ….. a Version Control b Audit Trails c Change Requests d None of the above 2 Which one of the following statements is true? a Independent reviews and quality audits form part of quality assurance to ensure the project manager delivers on time and to budget. b Quality assurance provides confidence to stakeholders that requirements for quality will be exceeded. c Quality control verifies that the project deliverables conform to specification, are fit for purpose and meet stakeholder expectations. d Quality planning enables the project manager to manage the trade-off between customer expectations and budget 3 Project risk management is best described as: a managing responses to threats b identifying and acknowledging threats and opportunities. c planning responses to threats. d minimizing threats and maximizing opportunities. 4 Scheduling can best be defined as the process used to determine: a overall project duration b project cost estimating. c the project management plan. d sub-contractor’s responsibilities. 5 Once a change has been requested what is the next step in the change control process? a Evaluate the change. b Advise the sponsor. c Update the change log. d Update the project plan. 6 The process that evaluates overall project performance to provide confidence is called: a quality assurance b quality planning. c quality control. d quality audit. 7 Which one of the following statements best describes the use of an issue log? a A summary of all possible alternative resolutions of an issue. b A summary of all the project issues, their analysis and status. c A tool to ensure that a process is in place for capturing all issues. d A tool to ensure that the issue management process is adhered to. 8 Change is used to …. a Keep the information updated b Create advance products with elaborated knowledge c Make dreams come true to an organisation. d All of the above 9 Changes in an organization can impact ….. a Systems b Processes c Structures d All of the above 10 Change management is a(n) …………. Transition from the original situation to the new situation a Sudden b Unarranged c Planned d All of the above 11 Which of the below statements are advantages for change management? a Helps an organization to respond faster to customer demands b Helps to arrange in a line the existing resources within an organization c Allows an organization to measure the overall impact of a change d a, b and c 12 Change management tools help the organization to change the current situation ….. a Slowly b Effectively c With less productivity d All of the above 13 Which of the tools listed below is considered a change management tool? a Monitoring tools b Flow charts c Metrics d b and c 14 In change management CRB stands for: a Change Request Board b Change Review Board c Change Reply Board d Change Review Background 15 To recall a specific version of a system, you have to check ……… a The Audit Trails b The Change Request form c The Version Control d All of the above 16 CRM stands for …. a Change Request Matrix b Change Request Management c Change Request Metrics d Change Request Model 17 The process of CRM is in the order of…. a Recording, Tracking, Reporting a request b Tracking, Reporting, Recording a request c Reporting, Recording, Tracking a request 18 Changes entered in a CR form are …. a Applied directly b Submitted for reviewing and approved verbally c Approved Automatically d Submitted for reviewing and approved by a written signature of the approving individual 19 An event can be defined as a(n)…. a Accident b Human error c Process Deviation d a, b and c 20 Fault Tree analysis is a …… analysis a Bottom up b Top down c None of the above 21 Which logic is used to combine series of lower-level events in a Fault tree? a Arithmetic b Boolean c Algorithm 22 Log Authorization refers to the documentation of the …… change a Rejected b Refused c Accepted d None of the above 23 In change management, a feedback is … a A reaction to a product b Person’s performance of a task c A basis of improvement d All of the above
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