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Análisis Design Thinking

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Análisis de Libro

Created by

Ivette Yazmín Dovalina Montenegro
Ivette Yazmín Dovalina Montenegro
Mexico

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Análisis Design ThinkingOnline version

Análisis de Libro

by Ivette Yazmín Dovalina Montenegro
1

situaciones Shadowing entrevista preguntas Blueprint proyecto realidades Generativas empatía

. Es una matriz que representa visualmente , de forma esquemática y sencilla , el complejo sistema de interacciones que caracterizan una prestación de servicios . . Es hacer el seguimiento del usuario a lo largo de un periodo de tiempo que incluya su interacción con el producto o servicio analizado . Un día en la vida : miembros del equipo del que se ponen en la piel del usuario , dentro de su contexto y de sus interacciones sociales , por un periodo de tiempo . Sesiones : Es un encuentro en que se reúnen los usuarios para compartir sus experiencias y realizar juntos actividades en las cuales expongan sus visiones sobre los temas del proyecto . Los diarios de campo son una forma de obtener informaciones sobre personas y sus , utilizados para recolectar datos del usuario con el mínimo de interferencia sobre sus acciones . La es un método que busca , en una conversación con obtener informaciones a través de , notas de evocación cultural . Mapa de : Ayuda a ordenar los datos de la fase de Inmersión al dar salida a de contexto , comportamientos , preocupaciones y hasta aspiraciones del usuari o

 
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